Privacy Policy

Last Updated: November 29, 2024

Dr. Xue's Math School (referred to as "we," "our," or "the School") is committed to protecting the privacy and security of our students, parents, and website users. This Privacy Policy outlines how we collect, use, and protect personal information provided to us by individuals who interact with our services, both within the United States and internationally.

1. Information We Collect

We collect personal information that you voluntarily provide when interacting with us, such as when you:

  • Fill out online forms (e.g., New Student Intake Form, Textbook Order Form, Student Teacher Application Form, Financial Aid Application Form)

  • Communicate with us via email or through our website

  • Make payments for lessons, school activities, or donations

The personal information we may collect includes, but is not limited to:

  • Contact information (e.g., name, email, phone number, mailing address)

  • Student-related information (e.g., school information, educational background, test results)

  • Payment information (e.g., credit card details, billing address)

  • Parent/guardian information (for minors under 18)

2. How We Use Your Information

We process your personal information to:

  • Provide, improve, and administer our educational services

  • Communicate with you about class updates, payment reminders, and other school-related matters

  • Facilitate payment processing through third-party services (e.g., Zelle, PayPal, Venmo, Square, etc.) and financial aid applications

  • Enhance security and prevent fraud

  • Comply with applicable legal requirements

We will not share your personal information with third parties, except where necessary to provide our services (e.g., payment processors, financial services, email service providers, data backup and security services, shipping or delivery services) or as required by law. We do not store your payment details (e.g., credit card information) on our servers. All payment transactions are processed securely through trusted third-party payment processors, including but not limited to Zelle, Square, PayPal, and Venmo. These platforms have their own privacy and security practices, which we encourage you to review. By using these third-party services, you acknowledge that your payment information will be subject to their privacy policies and terms of service.

In the event of a merger, sale, financing, or acquisition of all or part of Dr. Xue's Math School, your information may be transferred as part of the transaction.

3. Consent

By providing your personal information to Dr. Xue's Math School, you consent to our use of that information in accordance with this Privacy Policy. For students under the age of 18, consent will be obtained from a parent or legal guardian.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance the user experience, such as remembering user preferences (e.g., language settings) or tracking browsing activity. Cookies are small text files stored on your device that do not contain personally identifiable information. By using our website, you consent to our use of cookies as described in this Privacy Policy. You can control cookie settings by adjusting your browser’s privacy settings. However, please note that disabling cookies may impact certain features or functionalities of our website.

We may also use third-party services (e.g., Google Analytics) to collect anonymous data on how visitors interact with our website. This helps us identify areas for improvement and optimize the user experience.

5. Links to Other Websites

Our website may contain links to third-party websites. These links are provided for your convenience and may direct you to sites not operated by Dr. Xue's Math School. We are not responsible for the privacy practices or content of third-party sites. We encourage users to review the privacy policies of any third-party websites they visit.

6. Data Security

Dr. Xue's Math School takes reasonable precautions to protect the personal information provided by our students, parents, and website users. We use trusted third-party services that implement SSL (Secure Sockets Layer) encryption and other industry-standard encryption protocols to protect sensitive information during transmission, including payment details. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of the information you provide. We encourage you to take steps to protect your information, such as using strong passwords and securing your device.

7. Non-Secured Communications

Please be aware that comments, posts, or messages on social media, blogs, or public areas of our website may be viewable by others. These spaces are not secure, so we recommend that you avoid posting sensitive personal information (e.g., your full name, address, payment details) in these areas. Dr. Xue's Math School monitors these areas and reserves the right to remove any content that is inconsistent with our culture, mission, or the best interest of our students.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to any inaccurate or incomplete information

  • Request the deletion of your personal information, subject to certain legal and contractual obligations

  • Withdraw consent for the use of your personal data, where applicable

For California residents, the following additional rights apply:

  • Right to Know: California residents can request a copy of the personal information we have collected about them in the past 12 months.

  • Right to Delete: California residents can request the deletion of their personal information (subject to exceptions, such as data we need to maintain for legal or contractual reasons).

  • Right to Opt-Out: If we were to sell personal information (which we do not), California residents can opt-out of the sale of their data.

For Canadian residents (PIPEDA):

  • Right to Access: You have the right to access the personal information we have collected and request corrections.

  • Right to Deletion: You can request the deletion of personal information, subject to applicable legal and contractual requirements.

For Australian residents (Privacy Act 1988):

  • Right to Access and Correction: You have the right to access and correct your personal data.

  • Right to Deletion: You can request the deletion of personal information under the Privacy Act.

For Chinese residents (PIPL):

  • Right to Access and Copy: Under the Personal Information Protection Law (PIPL), you have the right to access the personal data we collect about you and request a copy of it.

  • Right to Correct: You can request corrections to any inaccuracies in your personal information.

  • Right to Delete: You can request the deletion of your personal data, subject to certain conditions under the PIPL.

  • Right to Data Portability: You may request that we transfer your personal data to another service provider, provided that it is technically feasible and in line with applicable laws.

To exercise any of these rights, please contact us at info@xuemath.org.

9. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Once personal information is no longer required, it will be securely deleted or anonymized. If you would like to request the deletion of your personal data, please contact us at info@xuemath.org.

10. Changes to This Privacy Policy

Dr. Xue's Math School may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

11. Copyrighted Materials

All materials on this site are copyrighted by Dr. Xue's Math School unless otherwise indicated. Dr. Xue's Math School will not post copyrighted material without written permission from the appropriate parties. For permission to use any material from this site, please contact info@xuemath.org.

12. Terms and Conditions

In addition to this Privacy Policy, your use of our services is governed by our Terms and Conditions. Please review our Terms and Conditions for more details on the rules and guidelines that apply to the use of our services, including any disclaimers or limitations of liability. By continuing to use our services, you agree to comply with the Terms and Conditions.

13. International Privacy Rights

China (PIPL)
If you are a resident of China, your personal data is governed by China’s Personal Information Protection Law (PIPL). You have the right to access, correct, delete, and request portability of your personal data. We may transfer your data outside of China, but we will comply with all requirements under PIPL, including obtaining your consent for such transfers if necessary.

14. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

Dr. Xue's Math School
Email: info@xuemath.org
Phone: 612-806-2116